Our Policies
Cancellation Policy
At Fitus Fashion, we understand that circumstances may arise that require you to cancel your order. We strive to make this process as seamless as possible for our customers. If you wish to cancel your order, please contact our customer service team as soon as possible. Orders can only be canceled before they have been shipped. Once an order has been shipped, it cannot be canceled. We encourage you to review your order carefully before completing the purchase to avoid any inconvenience. In the event that you need to cancel your order, any payments made will be refunded to the original payment method used during checkout. Please allow up to 10 business days for the refund to reflect in your account.
Refund Policy
Your satisfaction is our top priority at Fitus Fashion. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free refund policy. To request a refund, please contact our customer service team within 10 days of receiving your order. Please note that items must be in their original condition, unworn, and with tags attached to be eligible for a refund. Once your return is received and inspected, we will process your refund to the original payment method used during checkout. Please allow up to [insert number] business days for the refund to reflect in your account. Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
Terms & Conditions
Welcome to Fitus Fashion! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. These terms and conditions govern your use of our website and the purchase of products from Fitus Fashion. Please read these terms and conditions carefully before placing an order. By placing an order with us, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Fitus Fashion reserves the right to update, change, or modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms and conditions periodically for any changes. If you do not agree with any part of these terms and conditions, please do not use our website or place an order.
Shipping & Delivery Policy
We offer standard and expedited shipping options to accommodate your needs. Standard shipping typically takes [insert estimated time frame] business days for delivery, while expedited shipping delivers within [insert estimated time frame] business days. Shipping costs are calculated at checkout based on your location and chosen shipping method.
Fitus Fashion is not responsible for any customs fees, duties, or taxes incurred upon delivery to international destinations. Please check with your local customs office for more information on potential fees.
Privacy Policy
We use industry-standard encryption technology to protect your personal information during transmission and storage. Your payment information is securely processed by trusted third-party payment processors, and we do not store your payment details on our servers.
We may also use cookies and similar technologies to collect information about your browsing behavior and preferences. This information helps us personalize your shopping experience and improve our website’s functionality. You can choose to disable cookies in your browser settings, but please note that some features of our website may not function properly as a result.
Fitus Fashion will never sell, rent, or disclose your personal information to third parties without your consent, except as required by law or to fulfill your order. By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.